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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

No hassle banking!!

Have had a current account with Chase for 3 years, haven't had any issues whatsoever. Whenever I need anything looked into it has been resolved quickly Reviewed on: 13th February 2026

Very easy to use banking app

Very easy to use banking app and competitive interest on savings. Reviewed on: 13th February 2026

Easy to use account with great interest offered.

Easy to use account with great interest offered. Reviewed on: 13th February 2026

Great Bank

Good online banking app, very easy to navigate through, excellent interest rate for new customers and the added value of cash back. Reviewed on: 13th February 2026

Any time u phone them they help u right away...

Any time u phone them they help u right away Reviewed on: 13th February 2026

Excellent company and very helpful

Every time ive had to call chase cause of a problem they have been very efficient and knowledgeable and helped first time. I think that chase has the number customer services. Im very impressed of how they work and the knowledge that they gave. Reviewed on: 13th February 2026

Great service!

Great service! Very reliable and intuitive app. Would highly recommend! Reviewed on: 13th February 2026

We have been with Chase for over 2 years now and the...

We have been with Chase for over 2 years now and the account management is simple - the ability to speak to somebody is exceptional. I would recommend them to anybody and my only issue with Chase is that they do not offer a UK business account!! If they did I would use them for my business Reviewed on: 13th February 2026

Responsive helpful staff.

Responsive helpful staff. Very easy to move money around. Notification when money goes in and out of account. Reviewed on: 13th February 2026

10/10 customer service

Customer service is absolutely second to none, brilliant service and I’m glad I switched to Chase Reviewed on: 13th February 2026

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