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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48983 reviews)

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4.94

Based on 48,983 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Account has some good features and app is easy to use. Account has some good features and app is easy to use. Would recommend to anyone. Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48983)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent customer service call answered in minutes

Excellent customer service call answered in minutes Reviewed on: 13th February 2026

Great simple website.

Great simple website providing easy access to accounts. Webpage layout is simple to follow and transfer between different accounts. Money transfers in and out of accounts is instant without delays. Reviewed on: 13th February 2026

Everything just works with no fuss.

Everything just works with no fuss. Easy to use app. Reviewed on: 13th February 2026

Happy Customer

I have been with chase for a while now and I am very happy with how easy it is to use. Going overseas is great because they don’t charge you extra costs. Earning back whilst spending is great. When I have reached out to customer services they are always so helpful and quick to solve any issue. Reviewed on: 13th February 2026

Excellent customer interface.

The customer interface is excellent. All that I’ve needed has been easily available and easy to use. This has been the case from initial registration up to today’s use. Reviewed on: 13th February 2026

Easy to use, especially when traveling abroad.

Easy to use, especially when traveling abroad. Reviewed on: 13th February 2026

Excellent service

Clear, straight forward, easy to use Reviewed on: 13th February 2026

Chase, just so easy!

Easy to navigate the Chase app and on occasions I have made direct contact with Chase and the customer care was excellent. Reviewed on: 13th February 2026

Chase is a very good bank to be with

Chase is a very good bank to be with Reviewed on: 13th February 2026

Easy to use.

Easy to use. Love the notifications when you spend money. Never had the need to use customer service as everything so far has been so smooth. Reviewed on: 13th February 2026

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