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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Slick, attractive, great value

Chase makes my previous current account - opened in 1997 - seem clunky, overly bureaucratic and uncaring. Reviewed on: 16th March 2023

Excellent

Great bank , app is easy to use just a great all rounder Reviewed on: 16th March 2023

Easy set up and access

So easy to set up and access and you get a fab rate! Reviewed on: 16th March 2023

Great Bank

Very good bank, great customer service, I would recommend. Reviewed on: 16th March 2023

Fantastic

Great rewards and trustworthy I now use chase as my main bank Reviewed on: 16th March 2023

A breath of fresh air on the stodgy banking world!

What can I say! Fresh, communicative, great products and ease of use. All the things a bank should be. I actually enjoy my banking experiences now compared with the dread involved with my previous banks where support was needed. Could t be happier! Reviewed on: 16th March 2023

User-friendly and fool-proof

I've spoken with Customer Services - they were great - the App is great - very happy with my account indeed Reviewed on: 16th March 2023

Always fantastic

Brilliant offers, brilliant app and fantastic customer service. Couldn’t want more Reviewed on: 16th March 2023

Very good bank

Cannot fault this bank at all the app is outstanding Reviewed on: 16th March 2023

Superb customer service

Great customer service, superb app, excellent interest rates and rewards. Reviewed on: 16th March 2023

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