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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent

Excellent customer service. Competitive savings rates. Reviewed on: 23rd January 2026

Used to be much more attractive

Chase provides a decent service, but is far less attractive since it removed its Cashback offer from everything apart from groceries, transport and petrol early last year. Therefore, I use chase far less than I used to, and am considering ditching it altogether, but am also conscious that they don't allow you back, so if they were to reintroduce their far more attractive Cashback offer, I wouldn't be able to take advantage of it. Reviewed on: 23rd January 2026

Engaging and proactive thinking of making my life ea...

Engaging and proactive thinking of making my life easier Reviewed on: 23rd January 2026

I have made over £700 pound with cash back .

I have made over £700 pound with cash back . The app is so easy to use and customer service is excellent Reviewed on: 23rd January 2026

Great to bank with

Great to bank with they even have a savings pot and odd change whereby you earn 5% on the difference Reviewed on: 22nd January 2026

Chase bank excellent service.

Love using chase. Even when I was getting my card info copied by certain parking sites they blocked them and changed my details so nobody could access and take money from my accounts in Chase. Reviewed on: 22nd January 2026

Best switching account

The best account for taking advantage of switch offers, generate new current accounts to switch away as much as you need to! Reviewed on: 22nd January 2026

This is the best current account I had so far.

This is the best current account I had so far. So simple to navigate, you can create different pots to help you budget or save, create budget for each pot name it and add cute logo. Yo can open different saving account- all in the same space. You receive instant messages when you spend or receive money.you receive tips about finances, budgeting, saving and investment. Customer services are great, always there to help chat with you. Reviewed on: 22nd January 2026

Better than most banks by offering cashback on groce...

Better than most banks by offering cashback on groceries & travel Reviewed on: 22nd January 2026

Easy access easy use chase accounts .

Have a chase saver and current account. Instant access, great interest rate so only move what I need as I need into current account. Easy to contact a real person if ever have a problem. App based and I’m a Luddite but it’s easy to ise Reviewed on: 22nd January 2026

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