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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Such an easy bank to deal with

This bank is such an easy bank to deal with. From the fact that the card I use is just a simple charge card but offers interest and cash back... Never had a moments bother... unlike my other "Normal" bank accounts. Reviewed on: 16th March 2023

Amazing service

They seem to have service down to a fine art. Very quick to answer the phone. Quick to respond to messages and treat their customers with respect and listen to them. Other banks could learn a lot from them Reviewed on: 16th March 2023

Excellent service, app and benefits

I have been using Chase as my primary spending account for the past year. I love the intuitive app, cash-back, and round-up savings features, as well as the market leading interest rates of the connected savings accounts Reviewed on: 16th March 2023

Brilliant. Just BRILLIANT

Easy to set up and easy to manage. All you could ever wish from an online bank. Thank you Chase. Reviewed on: 16th March 2023

Value for money

Very easy to use app no charges for foreign money purchases. Reviewed on: 16th March 2023

The Best Bank

The best bank. The service, the accuracy, the profit your accounts generate is everything absolutely impeccable. Reviewed on: 16th March 2023

Excellent customer servive

Excellent customer service. Well ahead of the game when it comes to rewarding customers with excellent interest rates before the other banks even leave the starting blocks Reviewed on: 16th March 2023

Seamless and user friendly

Opened a Chase account current account, shortly by a savings account. The app is so easy to use, communication is great and the little additional perks are great too. Reviewed on: 16th March 2023

Simply the best!

Chase offers a refreshingly new approach to banking which has resulted in them delivering what the customer wants through brilliant customer service - other banks should attempt to follow their example! Reviewed on: 16th March 2023

Just a great bank

Great bank, app easy to use and notifications received as soon as any transactions made through account. No fees when paying for goods abroad and favourable exchange rates. Reviewed on: 16th March 2023

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