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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent service

Have current account and savings account. Easy to open and operate account. 1% on purchases and good savings rate. Reviewed on: 16th March 2023

Great deals

Keep the deals coming - I have saved so much money that has enabled me to get out of credit card debt Reviewed on: 16th March 2023

Apart from

Easy access to accounts. Itemised notification on all purchases. Cashback of 1% on most transactions. Gooe foreign exchange rate with no direct charges. Apart from the ability to do customised direct debits (4 weekly) what's not to like? Reviewed on: 16th March 2023

Excellent provider

I have enjoyed a great user experience. Chase is customer focus and often led the way with innovative ideas to reward its customers. Reviewed on: 16th March 2023

Fantastic banking service

Opening account was easy the rewards is fantastic and both myself and my wife opened an account. Chase provides a different way of banking unlike other banks. 5star service, I highly recommend. Reviewed on: 16th March 2023

Current account

So easy to use,and all transaction viewed immediately. Reviewed on: 16th March 2023

Most rewarding!

The app has great functionality (I especially like that I can add notes on transactions) but 1% cashback on spending and no charges on currency are valuable benefits. Reviewed on: 16th March 2023

Slow and poor service

Lots of problems. The app is terrible. Milk then for the cash back then move on Reviewed on: 16th March 2023

Best of Chase

Excellent service, easiest App to use can’t fault Chase Bank. Reviewed on: 16th March 2023

Easiest and most efficient banking ever!

The app is so quick and responsive. It makes it easy to be in full control of your spending. The cash-back opening offer has resulted in over £ 100 in rewards. I LOVE this bank! Reviewed on: 16th March 2023

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