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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Perfect

Great customer service and features that make banking unique and personal Reviewed on: 16th March 2023

No hassle banking

Very competitive with other banks. Easy to use Reviewed on: 16th March 2023

Easy to Use

So easy to use and follow what you are paying in or spending: instantaneous updates. Plus interest on purchases: brilliant. Reviewed on: 16th March 2023

Excellent account

Very happy with the account 1% cash back great security Reviewed on: 16th March 2023

Easy to use

Great commutation when needed as you speak to an actual person. Reviewed on: 16th March 2023

Top class

Easy to use when spending money also easy to understand when I look at my account Reviewed on: 16th March 2023

Such an easy App. Sensible logical

Called in with a blip with the Post Office. Picked up phone in seconds dealt with in less than two minutes. Post Office staff were still waiting to get through to their helpline ten minutes later. Impressive Chase ! Reviewed on: 16th March 2023

Simple & easy to use with benefits

Having joined 1 year ago, I have had a great experience with Chase. Easy to open Current, then additional Savings account. Great Rates on Easy Access Savings, 1% cash back on purchases, 5% interest on round ups and easy to keep track of money and bills coming out of account with 24 hours advance notifications. Minor issue was auto-switching was not in place last year so had to set up DDs manually but relatively simple. Reviewed on: 16th March 2023

10/10

I initially opened this account because of the very competitive savings rate, but I have since recommended it to family and friends. The app is very clear, the 1% cashback is a real bonus, different savings accounts can be opened for various savings pots and the customer service is excellent. My experience with Chase Bank is 100% positive Reviewed on: 16th March 2023

Well done Chase

Easy to use . competitive and really good customer experience with agents who are friendly and helpful Reviewed on: 16th March 2023

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