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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Excellent

Where is the application to use and it helped for everything to customer service great service Reviewed on: 22nd January 2026

Amazing App, streets ahead of other banks!

Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025

Very good debit card and nice boosted accounts

Very good debit card and nice boosted accounts Reviewed on: 5th September 2025

Great app and great perks

Firstly the app is great and easy to use. In addition, Chase offers 1% cash back on all purchases made on the debit card (inc. apple pay) which is great. In addition to this there is the option to use round-up to round up every purchase to the nearest whole pound and take the round-up amount to a savings account. Reviewed on: 5th September 2025

Chase Banking

Great bank with excellent benefits and good app Reviewed on: 5th September 2025

get you with eye catching interest rates and cashbac...

get you with eye catching interest rates and cashback and then slowly take everything away. Reviewed on: 30th August 2025

Great customer care

This bank has been so helpful and kind to me. Especially in light of silly mistakes I’ve made with scammers! They were so understanding and helpful and even made a note of my medical issues which can make me open to scammers even more. Reviewed on: 4th August 2025

One of the best banks I know.

One of the best banks I know. Seamless when processing payments Reviewed on: 15th July 2025

Constant games to reduce what was advertised.

Constant games to reduce what was advertised. Disappointing Reviewed on: 29th June 2025

Simple curren account, good for overseas

Easy to use and self explanatory. Fantastic card for using abroad. Reviewed on: 26th June 2025

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