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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Cash back on fuel and groceries on your current account

Cash back on fuel and groceries on your current account Reviewed on: 26th January 2026

Efficient with really great support

A simple, quick and reliable payment system, with excellent customer support service Reviewed on: 26th January 2026

Perks including round up and interests rates

Good interest rates and perks. Love the round up feature Reviewed on: 25th January 2026

App very easy to use.

App very easy to use. Good introductory interest rates. Customer service excellent. Reviewed on: 25th January 2026

Chase provides a great current account with cashback...

Chase provides a great current account with cashback available for regular spending. Reviewed on: 25th January 2026

Great app and customer service

Easy app experience - very intuitive, quick and supportive customer service, easy to use abroad. Overall a great bank! Reviewed on: 25th January 2026

Chase bank experience has been great

My experience with Chase bank has been very positive, they were quick to respond when I needed help and the app is very user friendly. There are notifications for payments (recent and upcoming) which I find really helpful and it's easy to transfer money to my savings accounts. Reviewed on: 25th January 2026

Great app and fantastic customer services.

Great app and fantastic customer services. Savings rates adjust to bank of England base rate change within hours and the same for rises and falls. Reviewed on: 23rd January 2026

Chase current account

Great app, decent savings rates and and provides functional hands-on management of my money Reviewed on: 23rd January 2026

Current account

Really easy manageable account accessible great help when required and excellent ability to save Reviewed on: 23rd January 2026

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