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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Chase is what a bank should be

Easy to set up, easy to use and managed. Interest rate are kept up to date with Bank of England changes and the 1% cash back is a great help. Customer service are brilliant they are fast and efficient at getting back to you and answering queries. A good bank that other banks should aspire to. Reviewed on: 16th March 2023

Game changer

A basic account that is superior to the other main banks. Excellent app. No charge on account. Then you get cashback, good return on cash held, and confidence about security, and other perks. Excellent. Reviewed on: 16th March 2023

Excellent product, excellent service

I have been very impressed with the ease of use of the Chase app and the excellent customer service on the occasion I needed to ask questions. I would definitely recommend Chase to family and friends and in fact have already done so. Well done Chase! Reviewed on: 16th March 2023

Something or nothing

You get rewarded for just using your debit card, using your card aboard doesn't cost any extra and the exchange rate is good. The app is great and so easy to set up. Reviewed on: 16th March 2023

Too many small issues

The App is really slow, registering was a nightmare, refunds to my account get declined. Cashback only lasts a year. On transferring money in I get warned to check if this is genuine. Some recent improvements but still the worst app and worst customer experience of everyone I back with Reviewed on: 16th March 2023

Best way to get something back

Love the fact that Chase keeps up-to date with interest rates and reacts quickly to offer some of the best deals Reviewed on: 16th March 2023

Good Bank

Very pleased with the Chase Banking App Reviewed on: 16th March 2023

Great but disappointed that the 1% cashback is running out

Will be using only abroad in future. Reviewed on: 16th March 2023

Fast, efficient, straightforward banking

One of the best bank accounts I've ever had to date, the mobile app from chase bank is so fast and Easy to use, can open multiple accounts in the app for yourself to save money and organise your money, I've earned 1% cashback from day 1 of opening the account for a whole year, there's a roundup account where it rounds up to thr nearest pound and saves the change in a separate account and saves it for 12 months and then pays it into whichever account you want at the end of the 12 months, it has a savings account with a brilliant Apr percentage at the moment, receiving and sending money within the chase app is lightening speed 24 hours a day 7 days a week, communication is excellent you can either use the in app messaging system or call chase to speak to someone 24 hours a day 7 days a week always got advice and help immediately they are very prompt, overall I've had the best experience with chase I've never had a problem they are so worth joining I really recommend chase bank UK Reviewed on: 16th March 2023

Already recommended!

I have already told friends and family how delighted I am with Chase bank. Easy to use app, rewards for saving and spending, easy to transfer money. Very happy customer! Reviewed on: 16th March 2023

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