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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

great customer service and rewards

Nice to be able to speak directly to a person . very efficient Reviewed on: 16th March 2023

Banking at its best

Amazing support and products. Great app. Easy to use Reviewed on: 16th March 2023

Fantastic Customer Service

Great benefits superb customer service easy to access Reviewed on: 16th March 2023

No fuss banking

Quick easy banking simple to use and works well with my other accounts Reviewed on: 16th March 2023

Very good bank

User friendly experience. I have been very impressed. Reviewed on: 16th March 2023

Chase is what a bank should be

Easy to set up, easy to use and managed. Interest rate are kept up to date with Bank of England changes and the 1% cash back is a great help. Customer service are brilliant they are fast and efficient at getting back to you and answering queries. A good bank that other banks should aspire to. Reviewed on: 16th March 2023

Game changer

A basic account that is superior to the other main banks. Excellent app. No charge on account. Then you get cashback, good return on cash held, and confidence about security, and other perks. Excellent. Reviewed on: 16th March 2023

Excellent product, excellent service

I have been very impressed with the ease of use of the Chase app and the excellent customer service on the occasion I needed to ask questions. I would definitely recommend Chase to family and friends and in fact have already done so. Well done Chase! Reviewed on: 16th March 2023

Something or nothing

You get rewarded for just using your debit card, using your card aboard doesn't cost any extra and the exchange rate is good. The app is great and so easy to set up. Reviewed on: 16th March 2023

Too many small issues

The App is really slow, registering was a nightmare, refunds to my account get declined. Cashback only lasts a year. On transferring money in I get warned to check if this is genuine. Some recent improvements but still the worst app and worst customer experience of everyone I back with Reviewed on: 16th March 2023

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