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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Customer Delight

Excellent service, advice and support Reviewed on: 16th March 2023

great app

The app is so much better than the normal high street banks Reviewed on: 16th March 2023

Great bank

Really pleased with chase. All my family and friends and colleagues at work now have a chase account Reviewed on: 16th March 2023

Excellent

So easy to use and keeps me informed of spending Reviewed on: 16th March 2023

Great cashback and good savings rate

Great products and easy to use. Ive recommemded to my friends and family. Reviewed on: 16th March 2023

Excellent banking services

Changed current account to chase and more than happy. Fee free spending abroad and a 3% savings account to boot. To say I'm really impressed is an understatement. Fast and easy to set up, received the card in super fast time. Well done chase Reviewed on: 16th March 2023

Does what it says on the tin

It does what it says everything works well the cashback and round up faciltiies are a great idea Reviewed on: 16th March 2023

First Class Banking

The Chase account is first class. It is easy to use. I can access it from anywhere at anytime. I love the user friendly interface and language used to navigate my way around. I’ve switched from my high street bank to Chase. Reviewed on: 16th March 2023

Number 1 or all banks

Easy to use, easy to set up who’s not to like that Reviewed on: 16th March 2023

Brilliant service and products!

Everything’s big from the simplicity of the app to use, the responsiveness of the staff and the products which encourage and facilitate saving is just brilliant! I have been knocked out with Chase since I moved my current account from First Direct ( itself no slouch in the customer service stakes) on the recommendation of the Martin Lewis show. I consider myself to be finance savvy and for me the Chase current account is simply the best in the UK! Reviewed on: 16th March 2023

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