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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Top Current Account

So easy to use with transactions being sent straight to phone so great to keep track of your money. Cash back too and save the change. Why can't all banks be like this Reviewed on: 16th March 2023

The best bank I have ever belonged to in my 60 years of banking.

It is so simple and every time I spend I get an instant text to tell me what I have spent, brilliant Reviewed on: 16th March 2023

A great, smart, newcomer

Came to Chase because of their great foreign exchange policy (no extra charges for travel purchases). Stayed (and increased my domestic spend) because of the cashback offer and their no-nonsense approach to comms and their app. It works solidly, it has no complex bells & whistles like some other startup solutions. Reviewed on: 16th March 2023

Chase is ace!!

Straightforward, easy to navigate app. Fast interbank transfers, no fuss, no problems! Reviewed on: 16th March 2023

excellent cash back product

both the initial cashback, the cashback after 1 year and now interest on the current account are market leading products in my view Reviewed on: 16th March 2023

Excellent Rewards

Best current account cash back card Reviewed on: 16th March 2023

Just a great bank .

You should be proud of yourself great bank easy to work with.I have told so many people about you . Keep it up . Diana s Reviewed on: 16th March 2023

Best Bank by far

Chase has been a breath of fresh air. After many years with the Big High street banks I can’t believe the difference in customer service. Reviewed on: 16th March 2023

Excellent Company

Always easy to navigate app, excellent customer service Reviewed on: 16th March 2023

Amazing

Love the 1% cashback on purchases and 5% on round ups! Thanks Chase x Reviewed on: 16th March 2023

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