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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Terrific

Nice and easygoing, and helps you save money marvellous. Reviewed on: 16th March 2023

Great bank friendly helpful

Very easy website to use when needed to speak to someone you actually speak to someone who’s friendly polite and always very helpful Reviewed on: 16th March 2023

It Works !

Been using one of the original online banks for many years but had become too complacent. Changed to Chase several months ago, what an eye opener, it WORKS so well. Reviewed on: 16th March 2023

Easy and fast bank

I been using chase card in uk and abroad fast and reliable bank Reviewed on: 16th March 2023

Fab customer service

Everything I have contacted Chase bank, they provide great customer service. I processed a transfer recently and was on a tight timescale. Messaged through the app to ask how long it would take for the transfer to complete, got asked some questions and it was done. They are always very polite.Its refreshing to see a bank that tells you they are increasing their savings interest rates without you having to ask them. Reviewed on: 16th March 2023

Very customer focussed

Everything is easy to access, manage and feels customer centred. Reviewed on: 16th March 2023

Excellent app to keep tabs on what you are spending

Excellent bank offering incentive to make money Reviewed on: 16th March 2023

Great bank

Really good bank with great offers and customer support Reviewed on: 16th March 2023

An excellent newcomer to the online British Banking world

great product,, love the exchange rate I get provided with when using my card abroad, great interest rates Reviewed on: 16th March 2023

Excellent service

I will advise my friends to have Chase Reviewed on: 16th March 2023

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