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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

BEST DECISION I HAVE MADE!

Martin Lewis recommended opening a Chase account and I am so glad that I listened to him The rewards are brilliant and I love round up I had reason to get in touch at one point and the staff are very friendly and efficient The app is great too I recommend Chase to anyone who will listen! Reviewed on: 16th March 2023

Brilliant

Great rates and service ,highly recommended Reviewed on: 16th March 2023

Chase Current Account

Can get interest on Current Account and no Fee Reviewed on: 16th March 2023

Great rewards good fun

Fantastic app easy and fun to use. Cash back and round up interest very rewarding. Reviewed on: 16th March 2023

Fantastic

Great advice and communication. I appreciate the emails and off course the cash back. Reviewed on: 16th March 2023

Perfect

Very happy with my Chase account and the app Reviewed on: 16th March 2023

Simply the best

Simple to use. Easy to track transactions. Innovative ways tobsave Reviewed on: 16th March 2023

Exceptional

Great app easy to use and first rate service. The savings are excellent too! Reviewed on: 16th March 2023

Best for customer service

Very efficient keeps you updated on change in interest in current & savings accessible 24/7 Reviewed on: 16th March 2023

Refreshing new kid on the block that hits target consistently

I’m a lifelong (59) year NatWest customer. Might I add - Private Banking too - so my expectations are quite high. Over the years I’ve dabbled with other banks as the institutions that are mainstream banking have become less relevant. I was looking for a banking option that rewarded me - in a true Quid Pro Quo way - through incentives. My cashback credit card offered a pittance, so my search was underway in 2022. Chase it seemed offered this. However so do others. The pivotal difference however was the app, the slick nature of how transactions work, just … everything. I set up a Chase account out of curiosity. Within a week I was converted. My wife too within days. The Chase app makes banking sexy. That sounds utterly ridiculous, but it does. Transactions are instant. New transactions are flagged, so you can control any sketchy activity. Moving money is literally idiot proof. I can’t praise the developers enough. Some proper thought went into this and it simply works. If someone in year 60 gets excited by a digital banking app, someone needs buying a pint and given a medal. There’s a reason why after my pension hits my NatWest account, that within 12 hours everything has left there and hit my Chase account. It’s the future. Sorry to tell you this, but, garlic bread isn’t. Chase banking is. Reviewed on: 16th March 2023

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