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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49016)

Reliable

5
The service is amazing and friendly to operate. Reviewed on: 16th March 2023
Akintunde kolawole's avatar
Akintunde kolawole

Awesome current account

5
Innovative product with cashback, roll up in times of consumer challenges - super product Reviewed on: 16th March 2023
Julian Jones's avatar
Julian Jones

Best account on offer.

5
I've been with Chase for almost a year. Its the best move I've made for years. A Chase account offers all you could want and more and it makes banking interesting. Reviewed on: 16th March 2023
Dave Riley's avatar
Dave Riley

Fully online responsive banking

5
Really friendly, happy to help, truly 24/7 service all via an excellent app experience. 1% cashback and competitive interest rates are highly compelling offerings Reviewed on: 16th March 2023
Ian Edmunds's avatar
Ian Edmunds

New bank great benefits

4
Excellent new bank easy to use the app. Good round up and rewards account. Easy to have separate savings accounts for specific goals with good 3% interest. But an issue with contactless payments which can randomly block and be difficult to reinstate. Reviewed on: 16th March 2023
Clare Mullin's avatar
Clare Mullin

Excellent service

5
Really impressed with Chase Bank. The app is so easy to use. The offers and rewards are great Reviewed on: 16th March 2023
Carol Clarke's avatar
Carol Clarke

Refreshingly GREAT

5
Spot on customer servicem I get a rsponse almost immediately. friendly voice, not a machine, so many different ways to interact. Exactly what you want in a bank. Reviewed on: 16th March 2023
Chris's avatar
Chris

Secure and rewarding

5
Enjoying the security and text confirming spend. Love the savings and round up Reviewed on: 16th March 2023
June Best's avatar
June Best

Excellent service

5
Easy set up. App so easy to use. So pleased with interest rate on current account and savings. Have recommended to lots of family and friends Reviewed on: 16th March 2023
Mary G's avatar
Mary G

Great bank

5
Easy to use app and cash back plus you can now get interest on current account- excellent! Reviewed on: 16th March 2023
Jayne's avatar
Jayne

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