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Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Brilliant bank

5
Since switching to Chase I have been really impressed. They are easy to contact and keep in touch via email and actually ask their customers what we want and then implement it. Couldn't be happier. The app is also really easy to use. Reviewed on: 16th March 2023

The Best of the Best

5
They are the winners in all 5 categories in my book: Reviewed on: 16th March 2023

Great account & app

5
I’ve had a Chase current account & savings account for almost a year and cannot fault them. Generous cashback, good interest rate, excellent app and on the one occasion I had to phone them - excellent service. Foreign exchange rates also excellent & no fees. Keep up the good work. Reviewed on: 16th March 2023

Banky mc bank face

5
I love my chase card and app. It's easy breezy and cool. I had a problem to begin with and it was straighten out in no time at all. The bonus for using it to shop has been fantastic. I only wish it didn't have to end. Reviewed on: 16th March 2023

accurate no nonsense banking

5
Bring on the credit card associated to these accounts I get rid of the rest! Reviewed on: 16th March 2023

Great bank; great app!

5
No jargon, easy-to-use app with great, responsive feedback from real customer representatives. And interest on your balance. What’s not to love?! Reviewed on: 16th March 2023

Excellent product

5
App only account, easy to use and providing 1% cash back on all debit card purchases both at home and abroad. No overseas fees. Reviewed on: 16th March 2023

Chase banking

5
Excellent customer service. Easy to use app Reviewed on: 16th March 2023

Stress free banking

5
I feel more secure with my money, using the Chase app. One second pay online with other bank accounts, the Chase bank account seems more secure Reviewed on: 16th March 2023

How a bank should be

5
I love the roundup, it’s a great idea and so easily attached to the savings side that pays a good interest rate and it is becoming my main bank. It’s how a bank should be. Reviewed on: 16th March 2023

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