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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent bank

Exceptional rewards program. I have been a customer for a year. Great Cashback scheme, interest rates and the app is very secure, innovative and modern. Great to be part of a robust strong banking group Reviewed on: 16th March 2023

A brilliantly, easy way to Bank with benefits

We have enjoyed using our current account with cash back and especially using the round up …it makes a difference. Excellent! Reviewed on: 16th March 2023

Current account with Cashback

a Debit Card operated account with 1% Cashback has proved to be good.. Certainly an incentive compared with other banks Reviewed on: 16th March 2023

Online banking at it's best.

From the moment I opened my online account I found it straight forward and easy to use. I am very pleased with the rewards you get for using your debt card. Reviewed on: 16th March 2023

A bank to dream of

Chase is a brilliant. I can easily manage spending and saving together and optimise my control of personal finances. The app is robust and easy to use and Chase are generous with offers and deals. Reviewed on: 16th March 2023

Very straight forward online banking.

To be honest I think the online online version was easier to navigate and much clearer. I wish it could go back to that version of navigating current and savings accounts. That said it is still quite easy to navigate once you get used to it. Reviewed on: 16th March 2023

Great service

Everything you want from an online bank , very happy customer Reviewed on: 16th March 2023

Money for using your acct!

To me it's a no brainier to always use you chase card to pay for everything when they give you 1% cash back. Savings account is a great rate too running alongside. Reviewed on: 16th March 2023

Great product

Easy to use, good value, good customer services, cannot fault Chase Reviewed on: 16th March 2023

Modern day banking

It's nice to bank with a bank that looks after its customers Reviewed on: 16th March 2023

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