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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Amazing customer support and perfect app

The support team is spot on, and swift and resolves the queries. Also, the app is user-friendly and easy to use. Reviewed on: 16th March 2023

Love this Bank

App is so easy to use…. Customer Service very friendly and helpful. I love the way I’m told immediately about my transaction after using the card. Reviewed on: 16th March 2023

So simple

Very straightforward to use with cashback and roundups all in one place Reviewed on: 16th March 2023

Banking made easy

The title says it all. So easy to use the app account. Reviewed on: 16th March 2023

Money guru

The number one financial service on the planet Reviewed on: 16th March 2023

Great online bank. Reliable, works well, good features.

Really happy with Chase & the service & features they provide. Great savings rate too as I have a current & savings account with them. Modern, forward thinking company with good ideas. Reviewed on: 16th March 2023

Top banking app

Easy to use, speedy payments, callback & good level of security. Best out there. Reviewed on: 16th March 2023

Best new bank

Great new bank into the market with focused strategy on mobile banking wallet plus adding investment opportunities as it expands. The odd occasion I’ve had to call them, the customer service support based in the UK has been fantastic. Reviewed on: 16th March 2023

This bank changed my wirld

This is such an easy and motivational banking app. Just wonderful¡ Reviewed on: 16th March 2023

Highly recommended

Efficient, good rates on savings, nice to speak to a person quickly without waiting on hold for ages!! Reviewed on: 16th March 2023

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