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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

The best of Banks

First class App, secure, very quick notification of using bank card and with cash back for first 12 months. This is how banking should be for customers. Reviewed on: 16th March 2023

Current

So easy to use and great app Use my card abroad for no fee conversions and also the Savings for v good and often updated rates Reviewed on: 16th March 2023

The best bank i've banked with

Excellent bank with no problems. The rewards they offer are second to none and like no other. Would highly recommend to anyone Reviewed on: 16th March 2023

Great app, quick service

Great app I have already introduced these to my friends and family Reviewed on: 16th March 2023

Easy to use, great app

A nice and easy to use app. The quality of the card is a little ropey, would be better if it were metal, but as I use it on Apple Pay I'm not that bothered. Good interest savings rate on there, too. Reviewed on: 16th March 2023

1% more than everyone else

I love Chase and the 1% cashback. I use it continuously and recommend it to anyone that asks. I just wish it was permanent! Their savings account is also higher than anyone else's with instant access. Reviewed on: 16th March 2023

The best bank to this point

Very attentive and very easy online banking. Best bank I have every used. Reviewed on: 16th March 2023

Excellent Bank

Brilliant' Getting cash back when no other bank gives you even interest Reviewed on: 16th March 2023

Simply the best!!

This is by far the best account I have opened. Plan to stick with them. The only gripe is they refused to open my wife's account and not gave me sufficient reason as to why? She has immaculate credit history and all in order. But no reasons given. Hence giving them 8/10. Reviewed on: 16th March 2023

Flawless banking

I joined Chase as had previously seen the bank in New York and its linkage with Madison Square Garden. I have already recommended Chase to several friends and family. I switched to chase last year and have been able to save more than I have done before. All accounts are easily accessible and the app for online banking is very user friendly. I would not bank anywhere else now. Reviewed on: 16th March 2023

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