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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Very good

Easy to use and good savings returns and rewards Reviewed on: 16th March 2023

Excellent

Everything you need from a Bank both home and abroad Reviewed on: 16th March 2023

Best Banking App

I’d been in banking for 46 before retiring. Having been introduced to Chase, this has now become my daily spending account as well as my savings. I now only use my main (Barclays) account for pension payments in and standing orders order out. All remaining/surplus funds each month go to Chase as I love the ease, simplicity and protections provided. When using abroad the exchange rate is extremely competitive. It is great to see a competitor enter the UK market and provide great benefits to its customers. Reviewed on: 16th March 2023

Great communication

I love that whenever you spend on the account you get a notification on your phone Reviewed on: 16th March 2023

Totally Customer Focused

Chase Bank brings a completely new and refreshing experience to modern day banking Reviewed on: 16th March 2023

Fantastic Banking App

The App is so easy to use and I love the way that you can so easily transfer money into your other accounts. I love it so much that I tell everyone about it and my partner and our children have Chase accounts. Reviewed on: 16th March 2023

Great bank

I’ve been using Chase for nearly a year and been extremely impressed. Good rewards on the current account and savings rates that follow the market. Just recently had to speak to someone about a transfer and they were as patient and helpful as could be. Reviewed on: 16th March 2023

Everything you need in a bank

Great bank. Regular updates. Good communication and good incentives Reviewed on: 16th March 2023

An excellent no nonsense Bank

No dramas, provide des an excellent level of service. Good interest rate on savings and free to take cash out overseas. Suggest other banks start to catch up, or be left behind. Reviewed on: 16th March 2023

Excellent product marvellous app

I have had a Chase account for a year now and it provides a first rate product and an app that is easy to use and intuitive. Reviewed on: 16th March 2023

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