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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Perfect

Very happy with my Chase account and the app Reviewed on: 16th March 2023

Simply the best

Simple to use. Easy to track transactions. Innovative ways tobsave Reviewed on: 16th March 2023

Exceptional

Great app easy to use and first rate service. The savings are excellent too! Reviewed on: 16th March 2023

Best for customer service

Very efficient keeps you updated on change in interest in current & savings accessible 24/7 Reviewed on: 16th March 2023

Refreshing new kid on the block that hits target consistently

I’m a lifelong (59) year NatWest customer. Might I add - Private Banking too - so my expectations are quite high. Over the years I’ve dabbled with other banks as the institutions that are mainstream banking have become less relevant. I was looking for a banking option that rewarded me - in a true Quid Pro Quo way - through incentives. My cashback credit card offered a pittance, so my search was underway in 2022. Chase it seemed offered this. However so do others. The pivotal difference however was the app, the slick nature of how transactions work, just … everything. I set up a Chase account out of curiosity. Within a week I was converted. My wife too within days. The Chase app makes banking sexy. That sounds utterly ridiculous, but it does. Transactions are instant. New transactions are flagged, so you can control any sketchy activity. Moving money is literally idiot proof. I can’t praise the developers enough. Some proper thought went into this and it simply works. If someone in year 60 gets excited by a digital banking app, someone needs buying a pint and given a medal. There’s a reason why after my pension hits my NatWest account, that within 12 hours everything has left there and hit my Chase account. It’s the future. Sorry to tell you this, but, garlic bread isn’t. Chase banking is. Reviewed on: 16th March 2023

Brilliant bank

Since switching to Chase I have been really impressed. They are easy to contact and keep in touch via email and actually ask their customers what we want and then implement it. Couldn't be happier. The app is also really easy to use. Reviewed on: 16th March 2023

The Best of the Best

They are the winners in all 5 categories in my book: Reviewed on: 16th March 2023

Great account & app

I’ve had a Chase current account & savings account for almost a year and cannot fault them. Generous cashback, good interest rate, excellent app and on the one occasion I had to phone them - excellent service. Foreign exchange rates also excellent & no fees. Keep up the good work. Reviewed on: 16th March 2023

Banky mc bank face

I love my chase card and app. It's easy breezy and cool. I had a problem to begin with and it was straighten out in no time at all. The bonus for using it to shop has been fantastic. I only wish it didn't have to end. Reviewed on: 16th March 2023

accurate no nonsense banking

Bring on the credit card associated to these accounts I get rid of the rest! Reviewed on: 16th March 2023

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