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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Fantastic Banking App

The App is so easy to use and I love the way that you can so easily transfer money into your other accounts. I love it so much that I tell everyone about it and my partner and our children have Chase accounts. Reviewed on: 16th March 2023

Great bank

I’ve been using Chase for nearly a year and been extremely impressed. Good rewards on the current account and savings rates that follow the market. Just recently had to speak to someone about a transfer and they were as patient and helpful as could be. Reviewed on: 16th March 2023

Everything you need in a bank

Great bank. Regular updates. Good communication and good incentives Reviewed on: 16th March 2023

An excellent no nonsense Bank

No dramas, provide des an excellent level of service. Good interest rate on savings and free to take cash out overseas. Suggest other banks start to catch up, or be left behind. Reviewed on: 16th March 2023

Excellent product marvellous app

I have had a Chase account for a year now and it provides a first rate product and an app that is easy to use and intuitive. Reviewed on: 16th March 2023

Extremely hAPPy with Chase bank

I used to be scared using an app based bank but after being a customer for almost a year I feel as though I should have done this a long ago. It’s extremely safe. Getting through to customer service is quick. The app is easy to use and the products are not bad at all. I am benefiting from the 1% cash back from purchases. From April I believe the current account will also pay 1% interest. The only thing I would like to see it add is more saving account options. Reviewed on: 16th March 2023

Easy

Very easy and simple to operate Reviewed on: 16th March 2023

Excellent bank.

Opened a current account exactly one year ago. Use them for everything I spend on a day to day bases and had 1% cash back on nearly every transaction. They have just informed me that they will give me 1% cash back going forward but will need to have at least £500 arrive in the account monthly. This is the first time I have recommended any bank to friends and family. The only small downside is that you can only have the app on one device were I have other banks on both my tablet and phone. Not theend ov ghe world but would be a nice to have. Reviewed on: 16th March 2023

Great Bank

Very easy to open an account, App works very well, good interest and account features both for current accaount and savings. Reviewed on: 16th March 2023

The way a bank should operate

The product is fantastic, the rewards are excellent and the process of using the product through the app is seamless. Even when I have called Customer services, they answer immediately and always resolve any issue I have, which are few and far between. Reviewed on: 16th March 2023

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