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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Everything is so easy

I found the best bank ever. I don't think I will ever go back to the main banks again Reviewed on: 16th March 2023

Great bank

Great bank with really easy app. Customer service is also good and you get to speak to a real person Reviewed on: 16th March 2023

Fantastic!

So simple to use & hassle free. Great rates & options such as the round up account & cash back. I’ve recommended it to all my friends! Reviewed on: 16th March 2023

Very Helpful

I had a problem with a payment which was my own fault I forgot to put a reference number in. The payment couldn't be found by the bank it was made out to. I contacted Chase and spoke to a person not a machine and the problem was sorted with in 24hrs. And a few weeks later a follow up call from Chase to see how things were. Reviewed on: 16th March 2023

Easy to get and use

Chase Bank keeps on giving and every time the rates go up Chase bank informs me and puts up my savings rates too Reviewed on: 16th March 2023

Hassle free banking

Simple to open and easy banking app to use. Great communication and rates for day to day banking as well as savings. Would recommend and have done to everyone I know. Great experience. Reviewed on: 16th March 2023

A current acc that benefits its customers

I rate this acc highly as there are no charges for using the acc abroad. Very few current accs do so Reviewed on: 16th March 2023

Refreshingly Good

Excellent experience, good rates, easy app Reviewed on: 16th March 2023

App v easy to use, good int rates and great flexibility for keeping money in different savings accs.

Love the fact that as well as giving decent interest rates, cash back & having the ‘round up’ facility (@5% int), you can open as many saving accs as you like. So easy to keep money separate for different things eg birthdays, car expenses, tax, etc as well as transferring money between accs. Money instantly transfers from my regular current bank acc into the accounts and back the other way when needed. I initially opened the account because of the good exchange rates being abroad. I love it and would recommend Chase to anyone. Reviewed on: 16th March 2023

Fantastic online banking

Love the way the account is set out and the way transactions are communicated. Reviewed on: 16th March 2023

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