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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best account going

Love the app, easy great layout Reviewed on: 16th March 2023

Amazing online bank

Amazing online bank-industry leading tech and prompt customer service, can actually speak to someone in a short amount of time! Thanks Chase! Reviewed on: 16th March 2023

Excellent bank

Used for holiday to Vietnam & Cambodia accepted everywhere with no charges, had small problem that was sorted by Chase very quickly Reviewed on: 16th March 2023

Amazing current account with cashback and good interest rates on savings

Amazing and app is really easy to use. Reviewed on: 16th March 2023

customer support team excellent

Chase has given me everything I wanted from a current account easy to use and understand app and customer support is by and far the best I have dealt with the agent was friendly professional and very patient with me as she solved my problem which wasn’t in the end a problem very very pleased with the the company Reviewed on: 16th March 2023

ace work

Aboslutely fantastic, breath of fresh air to the UK Reviewed on: 16th March 2023

clear, rewarding banking

I’m so impressed by the ease, clarity and transparency of my current account. I feel rewarded and therefore feel loyal to chase. I have already strongly recommended my friends and family join chase bank. Reviewed on: 16th March 2023

Super smashing great

Great interest, great app, and great customer service. It’s what a bank should be. Reviewed on: 16th March 2023

Great rewards, simple app!

The cash back is great and the app is easy to use. Only needed to contact customer services once and got straight through to a human straight away. Reviewed on: 16th March 2023

A breath of fresh air

Easy to deal with, prompt answers and a website that "does what it says on the tin" Reviewed on: 16th March 2023

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