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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48607 reviews)

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4.94

Based on 48,606 reviews, last reviewed 17th Feb 2026

104200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service and a good starting bonus rates Great customer service and a good starting bonus rates Reviewed on: 17th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48607)

Excellent

Easy to use and operate app, smart-looking blue cards, with option to style your name the way you want. Reviewed on: 16th March 2023

Best Current Account

Excellent app, service and 1% cashback Reviewed on: 16th March 2023

awesomeness overloaded

great service and user friendly Reviewed on: 16th March 2023

Very satisfied customer

Overall user experience with app is amazing! Love the cashback feature! Reviewed on: 16th March 2023

Best banking experience to date

I now use Chase banking for most if not all of my savings and day to day expenditures, the Chase app is so easy to use, my wife was always against online banking until i introduced her to the chase app, now she loves the online banking experience with Chase and she has also moved her savings and day to day banking to chase. online banking should be simple and easy to use, Chase have proved to us that it can be done. Reviewed on: 16th March 2023

Good service

If you need help you can speak to someone within 2 or 3 minutes Reviewed on: 16th March 2023

Best Online Bank

Really happy with Chase Services Reviewed on: 16th March 2023

Helpful

It's a rarity to be able to get in touch and speak to someone immediately regardless of time. Accounts are regularly reviewed and interest has be increased regularly. Reviewed on: 16th March 2023

Modern banking excellence

A good digital bank promoting a customer focused model experience with its app-only services. Reviewed on: 16th March 2023

Chase

A refreshing, unstuffy current account with a very good mobile App, as well as an excellent no-notice savings account with a good rate of inetrest. Excellent all round! Reviewed on: 16th March 2023

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