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Chase Bank: Current account reviews

4.94
Based on 48,797 reviews, last reviewed 23rd Feb 2026
108700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Great app its all you need. Great app its all you need. You can see exactly what you need Reviewed on: 23rd February 2026
Jacqui T's avatar
Jacqui T

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48797)

1% cashback is very useful

4
1% cashback was the reason i used Chase. Hoping when it comes to and end in April thery replace with something just as much useful Reviewed on: 16th March 2023

sometimes simplicity is the key

5
For a digital bank, usability of the app is critical. Everything I do on the chase app is simple, uncluttered and works. The process to open the account was good, it felt secure and easy to complete. Day to day use is simple and the notifications uncomplicated and to the point. Reviewed on: 16th March 2023

Perfect in every way

5
Love chase bank wish I had found them before I did. I highly recommended chase to any one Reviewed on: 16th March 2023

What a Bank Should Be

5
easy to use and cash back. looking forward to using card abroad Reviewed on: 16th March 2023

All bases covered

5
Can't fault the 'Chase' ethos. Simple, seamless, banking for the 21st century Reviewed on: 16th March 2023

Banking as it should be

5
Does what it says on the tin. Simple, clear, easy to understand, no smoke and mirrors At last a bank making day to day banking simple and open. Reviewed on: 16th March 2023

Easy and rewarding

5
Works well, no fancy features like other digital banks. And 1% cashback on every card payment. Reviewed on: 16th March 2023

Best bank in the UK

5
I was so happy to be accepted for a chase account. I’d been waiting for Chase to come to the UK and when they did I applied immediately. I can honestly say I’ve never been happier with a bank than I have with Chase. The customer service is second to none. So helpful and always friendly. The round up and rewards sections are fantastic and it’s always nice to see you’ve earned on your spendings. The app is incredibly user friendly and easy to navigate. I travel often to the USA so to have a bank which will not charge you to use your card abroad and always offers the best possible exchange rate is fantastic. It was one of the main reasons I wanted to become a Chase customer. I couldn’t be happier banking with Chase. Reviewed on: 16th March 2023

Great account

5
Very happy with my new account opened it 12 months ago been very impressed with the services Reviewed on: 16th March 2023

Great service

5
Excellent service, easy to speak to customer service team. Always eager to help. Reviewed on: 16th March 2023

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