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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48790 reviews)

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4.94

Based on 48,790 reviews, last reviewed 22nd Feb 2026

108525% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer Service Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48790)

Good Service and good features

Joined when they started, Cashback has been good, savings good, customer service good. Reviewed on: 16th March 2023

Great service & easy to use

From opening account all has been smooth sailing with rewards on top! Reviewed on: 16th March 2023

Chase have been a breath of fresh air to banking

I was reluctant at first to join chase as it was my first online bank but I ave never been disappointed. Especially in today's climate it has been a saving grace knowing exactly what is going in and out and the added extra you get for banking with them Reviewed on: 16th March 2023

Best current account have had

Very easy to use, Superb customer service. Reviewed on: 16th March 2023

Changing the Banking market

Everything works well and customer satisfaction appears high on the agenda. Reviewed on: 16th March 2023

Love this bank!

So easy to use, multiply savings account under one current account. Great rate of interest. Reviewed on: 16th March 2023

Straight forward

No nonsense and easy to use. I have been very resistant to banking apps on my telephone but now I’m converted. Reviewed on: 16th March 2023

Better Banking

Easy to log on and transfer funds. Great interest rate on savings. Great idea for "rounding up" 1% back on spending is freeze money. Amazing!! Reviewed on: 16th March 2023

Chase leave established Uk banks chasing.

Great service from Chase bank Uk, defiantly a step change from longer established Uk banks, Reviewed on: 16th March 2023

Makes me money, for nothing!

Makes me money, for nothing! Brilliant Reviewed on: 16th March 2023

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