Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,877 reviews, last reviewed 2nd Mar 2026
110575% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase is really easy & straightforward to use. Chase is really easy & straightforward to use. I’ve struggled with online banking before, but Chase is so good. in addition their customer service is ... Read more Reviewed on: 2nd March 2026
Steven W's avatar
Steven W

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (48877)

All round secure and safe product that works

5
All good, excellent service, I was through to a UK call centre in moments when I had a question Reviewed on: 16th March 2023

Customer satisfaction

5
The bank app is 100% good experience Reviewed on: 16th March 2023

Easy to use. Great app

5
So easy to use and move money around. Good interest rates Reviewed on: 16th March 2023

Brilliant banking

5
The app is easy to use, and customer friendly. Help when needed is very positive, and interest on purchases is an added bonus. Reviewed on: 16th March 2023

All you want from a bank at the touch of your finger

5
It’s just so simple to use, so straight forward, secure, free and you get 1% cashback on everything you spend. Just perfect! Reviewed on: 16th March 2023

Great for spending & saving

4
Moved to Chase after closing another app only account. Great about Chase is the cash back & also savings rate which has increased recently to be very competitive. Which is nice to have a little some back. Just wished could set up account sweeping from one to the other if balances change at a designated amount. Reviewed on: 16th March 2023

Safest bank

5
Chase UK arguably operates at the highest standard with most prudent policies and procedures. That gives customers peace of mind and lots of trust for the safety and security of the bank accounts. Reviewed on: 16th March 2023

Fast App

5
App works well and can complete most transactions very quickly. The 3% on savings, 1% cashback on spending and 5% on roundup is fantastic. I wish other banks would match these offers. Reviewed on: 16th March 2023

Best ever

5
Just what I needed, easy access on a secure platform and instant communications. Reviewed on: 16th March 2023

Easy to use

5
Very easy to set up and use and great to be able to have savings account headers for up to 10 things. Reviewed on: 16th March 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 368 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22969 reviews
    Chase Bank
    View all products