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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48863 reviews)

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4.94

Based on 48,863 reviews, last reviewed 27th Feb 2026

110225% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

This is my default account and its been really good This is my default account and its been really good Reviewed on: 27th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48863)

All bases covered

Can't fault the 'Chase' ethos. Simple, seamless, banking for the 21st century Reviewed on: 16th March 2023

Banking as it should be

Does what it says on the tin. Simple, clear, easy to understand, no smoke and mirrors At last a bank making day to day banking simple and open. Reviewed on: 16th March 2023

Easy and rewarding

Works well, no fancy features like other digital banks. And 1% cashback on every card payment. Reviewed on: 16th March 2023

Best bank in the UK

I was so happy to be accepted for a chase account. I’d been waiting for Chase to come to the UK and when they did I applied immediately. I can honestly say I’ve never been happier with a bank than I have with Chase. The customer service is second to none. So helpful and always friendly. The round up and rewards sections are fantastic and it’s always nice to see you’ve earned on your spendings. The app is incredibly user friendly and easy to navigate. I travel often to the USA so to have a bank which will not charge you to use your card abroad and always offers the best possible exchange rate is fantastic. It was one of the main reasons I wanted to become a Chase customer. I couldn’t be happier banking with Chase. Reviewed on: 16th March 2023

Great account

Very happy with my new account opened it 12 months ago been very impressed with the services Reviewed on: 16th March 2023

Great service

Excellent service, easy to speak to customer service team. Always eager to help. Reviewed on: 16th March 2023

First Class Online Banking

First class all round 24/7 internet banking. Easy access. Reviewed on: 16th March 2023

Great bank, easy to use App, great products

Chase Bank offer an easy to use framework for everyday banking. The App is accessible and understandable, the products such as round-ups and savings accounts are helpful - and communication is good. Reviewed on: 16th March 2023

Looking after customers

The bank has continued the cash back scheme for current customers rather than scrapping it after a year. This shows how they value their existing customers and don’t prioritise new customers over loyalty. Reviewed on: 16th March 2023

Fresh air

Open the account a little under a year ago and I have got more out of a bank account than any in the last 30 years , rewards , flexibility and usefulness. Reviewed on: 16th March 2023

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