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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Banking made easy

Very intuitive app no need for a computer. Super simple Reviewed on: 16th March 2023

Great customer service

Suspicious transaction on my account, which turned out to be legitimate, dealt with by the Chase team quickly and efficiently. Reviewed on: 16th March 2023

Quick easy and perfect

This is the Ronseal of banking. It does exactly what it says on the tin and more Reviewed on: 16th March 2023

A breath of fresh air

Superb and steps ahead of the competition. Reviewed on: 16th March 2023

First class digital bank

Ultra modern, innovative and providing practical banking solutions Reviewed on: 16th March 2023

EXCELLENCE IN EVERY DEPARTMENT

I simply have NO negative comments regarding CHASE BANK. Friendly & Professional Reviewed on: 16th March 2023

A welcome addition to British banking

Shaking things up - well done, Chase. Reviewed on: 16th March 2023

Excellent. So user friendly. Highly recommend chase

Great rewards, accessible account. Good communications Reviewed on: 16th March 2023

Best Newcomer

Chase came into the market with good offers in both the current account and savings account categories. It has improved its savings account offer in line with increasing interest rates and also extended its current account offer into a second year under new terms. Reviewed on: 16th March 2023

Innovative and responsive

Innovative current account features with very responsive customer service by both online chat and by phone. Good, easy to use app too. Reviewed on: 16th March 2023

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