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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

8842% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Chase have it spot on! - other banks take note

I've worked in the industry for competitors and can say wholly that Chase as an emerging competitor have gotten it so right with their current account and as a bank in general. For too long banks have taken charges for spending as profit with no incentive to the customer. Current account choice was mainly on pick a brand you like and it's the same service, not anymore! Chase have absolutely bolted out of the starting blocks in this market! The rewards was an ingenious idea and the fact they extended it really shows the customer first attitude they bring to banking not just another ploy to get customer numbers up. The sign up procedure was simple and effective, understandably there is security involved with opening a new bank account but chase made it anything but threatening or complex. I cant say the same experience for other banks. I felt welcome and confident in chase from first engagement, happy, chirpy and ready to serve. Even in the face of huge demand of applications they kept everyone well informed and completed opening promptly. For someone who worked high volume demand in chargebacks during the pandemic I know how difficult this must have been for Chase. Chase staff should be appreciated for their efforts here. I've had little need to speak to chase the account runs so seemlesslly however when I have had to chat to them I've been delighted to speak to someone on live chat in minutes. I absolutely love this feature over waiting in a 30 minute call queue with other banks. Moving of money between accounts is instant both internal and external and even down to the little notifications saying moneys arrived, its all these little components so well thought out by Chase make it my go to current account. When there has been system outages etc. I'm well informed through the app / notifications they are just so quick with comms its exceptional. Overall I feel they have done an exceptional job entering the market, I cannot recommend them enough. Pity I'm no longer in the bank industry as asides from being a customer I'd certainly be looking to entertain them as an employer that is how good they come across. Well done chase and best of luck in the awards! Reviewed on: 16th March 2023

Very slick and easy

A really easy Bank to use - the app is slick and easy, the features are great and the interest rate on savings is excellent Reviewed on: 16th March 2023

Excellent service delivery

I have been using Chase bank for over a year and honestly am not sure I can go a month without their service Reviewed on: 16th March 2023

1% Cash Back

I got an current account with Chase and at the moment I got over £240 in cash back. Reviewed on: 16th March 2023

Easy to use, great account

Happy with Chase. Fast and easy to use Reviewed on: 16th March 2023

The best by a mile!

I've been with 'internet banks' since they first appeared but Chase have now come from nowhere and are just the best. No interruptions to the service, instant notification, great customer service.. No other banks (that I have used) come anywhere close. Reviewed on: 16th March 2023

Very good

Brilliant.....................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 16th March 2023

Instant notification

My current account is great. Great rewards for using and instant feedback when used. App is really easy too Reviewed on: 16th March 2023

Best Bank

I have nothing negative to say. It’s all been great since I became a customer. Reviewed on: 16th March 2023

Generous account at last.

This account really motivates me to save and feel good about the future Reviewed on: 16th March 2023

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