Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great product

Outstanding product with the customer at the heart of all they do Reviewed on: 16th March 2023

The Best Bank Ever...

Chase Bank offer a fantastic Current account which comes with lots of added value; eg 1% for ever £1 spent and cast round up. I would also like to add, that the Chase savings account is also a great product that offers very competitive interest rates. The Chase Banking app is also very easy to use. Reviewed on: 16th March 2023

Beat new bank

I think its one of the best bank. Excellent service, very easy to use app and secured. Wish them all the best Reviewed on: 16th March 2023

Fab bank

Super easy to use app, love the savings pots and link to current account - but they’re still separate so you can see each total. Great cashback and round ups and so useful. Reviewed on: 16th March 2023

Love Chase!

From the app to the services to the trust and stability, everything about Chase is awesome! Reviewed on: 16th March 2023

Best app and and overall best bank.

Very user friendly app. 3% easy access savings, 1% cashback on purchases and rewards easily transferred to savings via the app. 5% interest on round-up. Overall best bank. Reviewed on: 16th March 2023

Easy to use and comes with good benefits!

My experience has been brilliant with Chase. Reviewed on: 16th March 2023

Chase have it spot on! - other banks take note

I've worked in the industry for competitors and can say wholly that Chase as an emerging competitor have gotten it so right with their current account and as a bank in general. For too long banks have taken charges for spending as profit with no incentive to the customer. Current account choice was mainly on pick a brand you like and it's the same service, not anymore! Chase have absolutely bolted out of the starting blocks in this market! The rewards was an ingenious idea and the fact they extended it really shows the customer first attitude they bring to banking not just another ploy to get customer numbers up. The sign up procedure was simple and effective, understandably there is security involved with opening a new bank account but chase made it anything but threatening or complex. I cant say the same experience for other banks. I felt welcome and confident in chase from first engagement, happy, chirpy and ready to serve. Even in the face of huge demand of applications they kept everyone well informed and completed opening promptly. For someone who worked high volume demand in chargebacks during the pandemic I know how difficult this must have been for Chase. Chase staff should be appreciated for their efforts here. I've had little need to speak to chase the account runs so seemlesslly however when I have had to chat to them I've been delighted to speak to someone on live chat in minutes. I absolutely love this feature over waiting in a 30 minute call queue with other banks. Moving of money between accounts is instant both internal and external and even down to the little notifications saying moneys arrived, its all these little components so well thought out by Chase make it my go to current account. When there has been system outages etc. I'm well informed through the app / notifications they are just so quick with comms its exceptional. Overall I feel they have done an exceptional job entering the market, I cannot recommend them enough. Pity I'm no longer in the bank industry as asides from being a customer I'd certainly be looking to entertain them as an employer that is how good they come across. Well done chase and best of luck in the awards! Reviewed on: 16th March 2023

Very slick and easy

A really easy Bank to use - the app is slick and easy, the features are great and the interest rate on savings is excellent Reviewed on: 16th March 2023

Excellent service delivery

I have been using Chase bank for over a year and honestly am not sure I can go a month without their service Reviewed on: 16th March 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Platinum Current Account
from TSB 4.01 from 21 reviews
Current account
from The Co-operative Bank 4.23 from 432 reviews
Personal bank account
from Investec 4.08 from 3 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub