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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Best Account Ever!

From the moment I opened my account it was clear that this was a bank that was different from the rest. There’s nothing annoying or frustrating about this bank. They really do work for you. The layout of the account is perfect. It makes one feel in control of one’s finances. Saving money is easy too. The cash back and roundup facilities are brilliant! Having had bank accounts for over 60 years this is the first one I’ve not had issues with. Reviewed on: 16th March 2023

Great cashback

No where else gives cashback on every purchase and interest on round uo Reviewed on: 16th March 2023

Great easy to use

Easy transactions. easy to use app Reviewed on: 16th March 2023

Simple Banking - User Friendly

It's so simple, I control my money rather than the bank control my money. Simple and Safe Bank for Me!! No need to CHASE Anyone!! :P Reviewed on: 16th March 2023

EXCELLENT SERVICE. INSTANT NOTIFICATIONS VIA APP. EASY.

Excellent, easy to use app. Instant notification on app of spending and money in as well as out. Quick and secure log-in to approve/ authorise an online spend before a payment is made. Cash back on most spends. All 3 accounts:Spending /current account; savings account; and Rewards account all easily accessed from the home screen, and money is easily transferred between Current and Savings. All card details accessed at the touch of a button. Monthly spending clearly shown for each month as it accrues and tapping the little icon on the top left of the screen gives instant access to set spending limits; view statements and documents; see Legal matters and lastly to adjust settings. There is now alao the opportunity to make investments although I have not used this facility. There is a clear Log out button, although the app ask if you still wish to stay signed in after a short period of inactivity, or will automatically sign you out if you have forgotten or you do not respond. Altogether a very good and easy service to access once you quickly become accustomed to the app when you have transferred from a different banking system. We have both joined CHASE and have also recommended it to other family who have aleeady opened accounts as a result. The good thing is that you do not necessarily need to transfer your precious account to use these services. We like it and are happy to recommend it to others. Reviewed on: 16th March 2023

Innovative and customer focussed

Looked at Chase after seeing it recommended on a well known broadcasters site. Love the money back on purchases, great rates when spending on it abroad and the ease of switching money from the current account into a savings account. App is clear and very simple to use Reviewed on: 16th March 2023

Very responsive and reliable

We have found Chase to be very responsive and reliable Reviewed on: 16th March 2023

Breath of fresh air!

I love my Chase account - it's efficient, easy to use and flexible. Very competitive in terms of rates and offers too. Reviewed on: 16th March 2023

Great app and perks

Really easy to use app and great cashback perks Reviewed on: 16th March 2023

excellent

best bank by far never will go back to a normal highstreet bank Reviewed on: 16th March 2023

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