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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great app and friendly helpful staff

The app is easy to use with efficient and helpful functions (far better than my HSBC app). Staff helpful and friendly so any issues resolved immediately. Reviewed on: 16th March 2023

Good rates and great service

1% cashback on most spending and a competitive instant access savings rate make Chase a good choice for me. On the rare occasions that I can't manage to do something, their customer service is great. The app is easy to use, even for an old-timer like me. Reviewed on: 16th March 2023

Great Bank love app features everything you could want

The chase app features are everything you could want in an online bank 1% Cashback loose change savings option interest paid on your money. The compensation plan to recommend someone was great rewarding people who helped others get all the advantages. Sad they took that part away. Reviewed on: 16th March 2023

Ease of use and many features

A seamless experience with Chase bank. The mobile app is really good and the cashback offers are a great addition to everyday banking Reviewed on: 16th March 2023

Great easy to use app

App very logical but best still, always easy to speak to a human when you need clarification Reviewed on: 16th March 2023

Fantastic bank

Simple services but very well delivered Reviewed on: 16th March 2023

excellent online banking with great immediate access savings rate.

Have banked with Chase for a few years after recommendation by MSE. Very good ervice, highly secure and very good 3% immediate access savings account. Reviewed on: 16th March 2023

Great Service

Had the bank nearly a year and had no issues at all and when i have had an issue resolved in rocket breaking time :-) Reviewed on: 16th March 2023

Great new banking service

It’s really nice to get rewarded for your everyday spending, the roundup feature is great, customer service is second to none, Reviewed on: 16th March 2023

Excellent bank

A wonderfully easy to use banking app with unique product offerings Reviewed on: 16th March 2023

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