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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48776 reviews)

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4.94

Based on 48,776 reviews, last reviewed 21st Feb 2026

108175% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Couldn’t wish for a better bank Never had a problem, every time I’ve called customer services they’ve been excellent. I’ve recommended chase to all of my friends and family. Reviewed on: 21st February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48776)

Good bank, no issues

Easy to use app, great features and responsive customer service Reviewed on: 16th March 2023

Best bank I have ever used

The features of the app are very intuitive and works seamlessly Reviewed on: 16th March 2023

Simple, fast, and best 24hr customer service

Simple, fast, and best 24hr customer service Reviewed on: 16th March 2023

Most rewarding

Chase is excellent for everyday banking, going on holiday, saving and so much more. Excellent benefits. Easy to set up and use. Reviewed on: 16th March 2023

Best bank

Excellent features and service overall Reviewed on: 16th March 2023

A breath of fresh air

Demonstrates how out of touch the traditional high street banks are Reviewed on: 16th March 2023

Exceeded expectations massively

Dubious initially, some issues setting up direct debits as the bank were still in UK infancy. Fab interest rates and speedy response where support us needed Reviewed on: 16th March 2023

Wonderful Bank

Does everything I need efficiently and effectively Reviewed on: 16th March 2023

Super rewarding! Love the cash back too!

I signed up for a chase account about a year ago mainly for work use, I travel a lot and my regular current account would charge fees for usage abroad, chase not only gives me cash back on all my spending but doesn’t charge any fees. So when I get my expenses back now I always have 1% more than I spent! I also like how easy it is to create post for different things like holidays, meals out or sometimes the bigger things like cars, watches etc! Reviewed on: 16th March 2023

Great customer service

Great app and customer service. Nice rewards system Reviewed on: 16th March 2023

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