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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Life Changing

I’ve been a Chase bank customer since January 2022 and it was the best move I could have made. Despite the current economic climate my finances are in the best position they’ve been since 2008. The Chase app, rewards and round up have made a huge difference to my life and it’s so easy to use. The savings accounts are also brilliant with the automatic increase in interest rates without even needing to “chase” them! Reviewed on: 16th March 2023

Always there when needed

I’ve had a few occasions to need help and I cannot believe how quickly they respond, either by message or even talking to a human being. This is customer service that no other company comes close to, but all companies should aspire to, unbeatable service. Reviewed on: 16th March 2023

Easy pleasant banking

I’ve been with Chase for almost a year now and have thoroughly enjoyed the experience. Reviewed on: 16th March 2023

Efficient

Does what I expected efficiently and well Reviewed on: 16th March 2023

Slick Banking Made Easy

I have a current and savings account with Chase and couldn't be happier, more than competitive savings rates and a slick and easy to use app. The UK big 4 could learn a thing or two. Reviewed on: 16th March 2023

Good Account

Good account and rewards - just lacking open banking integration (which I believe is in the works) Reviewed on: 16th March 2023

Best Current Account

Proactive, communicative, supportive in a timely fashion - great banking with great customer service. Something I have hoped for and never experienced in the UK. Until now. Reviewed on: 16th March 2023

Absolute Rockstar of a bank

I've had the best of experiences with Chase Bank and am 100% satisfied with their offerings. I will always recommend it. Reviewed on: 16th March 2023

Better than main street banks

Applied for a account with a well known branch if banks to be messed about for weeks even tho I had all the correct paperwork and id. Chase saved the day. Such a great banking service. Set up account in less than 30 mins. Great deals with chase bank plus cash back etc. One of the best if not the best bank by far (chase) and I've had other accounts over 20 years but will be closesing them and staying with chase Reviewed on: 16th March 2023

Excellent online bank

Everything about Chase is excellent. Good interest rate on savings, cash-back, can speak to an individual if any queries. Reviewed on: 16th March 2023

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