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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Best banking experience for 30 years!

Everything works well and efficiently. The app does all it should - and I like the extra touches, the notifications when money goes in and out, and the ability to save and round up purchases. The customer service is a delight: available 24/7, no long waits and informed staff who can genuinely be of help. Best experience I’ve had since first direct entered the market in the early 1990s. Reviewed on: 16th March 2023

Cash-back awesome, customer service second to none

Can't fault Chase. Brilliant product, innovative app, all-round excellent value Reviewed on: 16th March 2023

So easy to use

And great rates and cashback too Reviewed on: 16th March 2023

Best bank ever

Great App, no overseas fees plus interest, what more could you ask for? Reviewed on: 16th March 2023

Good Services

Always there when you need them. Reviewed on: 16th March 2023

Amazing Bank

Great service and App. Great use of tech to enable a really smooth running app Reviewed on: 16th March 2023

Perfection does exist.

Chase is incredible, their customer service never give you scripted answers and always go above and beyond to solve your issues. Good interest rates, cashback on most purchases, a nice-looking app... What else can you ask for? Reviewed on: 16th March 2023

Love this bank account

This bank account is very easy to use reliable and also give you the option to round of your spending which I like because you can save some money while you spend. Love the idea that they give you 1% on everything you spend it soon adds up. Transferring money from savings account and topping up money is instant.I had very good experience with contacting Chase when I had any enquiries they were very helpful and polite. I would definitely recommend the Chase Reviewed on: 16th March 2023

easy to use

Nice and easy instructions and easy to use. Reviewed on: 16th March 2023

Impressive!

Since joining Chase some time ago I have been impressed by the service and benefits. They have made everything easy for me to use and I have taken advantage of the many perks and bonuses that they offer. Reviewed on: 16th March 2023

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