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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Amazing Bank

Great service and App. Great use of tech to enable a really smooth running app Reviewed on: 16th March 2023

Perfection does exist.

Chase is incredible, their customer service never give you scripted answers and always go above and beyond to solve your issues. Good interest rates, cashback on most purchases, a nice-looking app... What else can you ask for? Reviewed on: 16th March 2023

Love this bank account

This bank account is very easy to use reliable and also give you the option to round of your spending which I like because you can save some money while you spend. Love the idea that they give you 1% on everything you spend it soon adds up. Transferring money from savings account and topping up money is instant.I had very good experience with contacting Chase when I had any enquiries they were very helpful and polite. I would definitely recommend the Chase Reviewed on: 16th March 2023

easy to use

Nice and easy instructions and easy to use. Reviewed on: 16th March 2023

Impressive!

Since joining Chase some time ago I have been impressed by the service and benefits. They have made everything easy for me to use and I have taken advantage of the many perks and bonuses that they offer. Reviewed on: 16th March 2023

Great bank

There just great it’s easy to use Reviewed on: 16th March 2023

Brilliant

What more can you. Chase have been excellent since start up in the UK. Long may this continue. Reviewed on: 16th March 2023

Awesome Customer Experience with great benefits

Chase bank offer some great benefits such as 1% cashback on all spending. There are some exceptions but they’re all quite niche so I find I get cashback on all my transactions. The customer service is great a seamless. I had a question and used the support section in the app - someone called me right away and was really helpful in answering the question. The app is really cool and easy to use. Reviewed on: 16th March 2023

Finally!

Great app, super simple onboarding, great rewards Reviewed on: 16th March 2023

Super bank with great perks

I’ve been very impressed with Chase, the ease of use of the app and the great perks Reviewed on: 16th March 2023

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