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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

i love it i will tell my friends

i love it i will tell my friends Reviewed on: 17th April 2025

Easy to set up and app is simple to use...

Easy to set up and app is simple to use makes sense Reviewed on: 17th April 2025

Excellent card for me.

Excellent card for me. Thank you Reviewed on: 17th April 2025

Confident in their Customer Service

I had a query on my account, my call to customer services was answered very quickly by a professional, courteous and very helpful assistant. Could not have asked more more. Reviewed on: 17th April 2025

highly recommended

amazing used you guys whilst on holiday in japan and no transaction fees easy to transfer everything and good rates, wish i could move over from barclays... probably will do when i can be bothered, thanks again for everything and the amazing UI in the app too, others should take note!!!! Reviewed on: 17th April 2025

Been a member not too long ago, and feel like it's a...

Been a member not too long ago, and feel like it's a breath of fresh air and is very easy to operate Reviewed on: 17th April 2025

Always helpful and does what it says on the tin!

Always helpful and does what it says on the tin! Reviewed on: 17th April 2025

Very good bank and easy to use no issues at all!

Very good bank and easy to use no issues at all! Reviewed on: 17th April 2025

Greatcservice

Just an all round great bank and customer service Reviewed on: 17th April 2025

Absolutely first class service and App, superb

Chase bank since I opened a current account and saver account a few weeks ago have been a breath of fresh air. Fantastic service and the app is absolutely first class. They answer calls quickly as well which nowadays is a very rare thing with other companies. Reviewed on: 17th April 2025

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