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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

83% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

i love it i will tell my friends

i love it i will tell my friends Reviewed on: 17th April 2025

Easy to set up and app is simple to use...

Easy to set up and app is simple to use makes sense Reviewed on: 17th April 2025

Excellent card for me.

Excellent card for me. Thank you Reviewed on: 17th April 2025

Confident in their Customer Service

I had a query on my account, my call to customer services was answered very quickly by a professional, courteous and very helpful assistant. Could not have asked more more. Reviewed on: 17th April 2025

highly recommended

amazing used you guys whilst on holiday in japan and no transaction fees easy to transfer everything and good rates, wish i could move over from barclays... probably will do when i can be bothered, thanks again for everything and the amazing UI in the app too, others should take note!!!! Reviewed on: 17th April 2025

Been a member not too long ago, and feel like it's a...

Been a member not too long ago, and feel like it's a breath of fresh air and is very easy to operate Reviewed on: 17th April 2025

Always helpful and does what it says on the tin!

Always helpful and does what it says on the tin! Reviewed on: 17th April 2025

Very good bank and easy to use no issues at all!

Very good bank and easy to use no issues at all! Reviewed on: 17th April 2025

Greatcservice

Just an all round great bank and customer service Reviewed on: 17th April 2025

Absolutely first class service and App, superb

Chase bank since I opened a current account and saver account a few weeks ago have been a breath of fresh air. Fantastic service and the app is absolutely first class. They answer calls quickly as well which nowadays is a very rare thing with other companies. Reviewed on: 17th April 2025

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