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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

excellent British bank

Banking with chase has been very good and easy, the customer service over the phone and chat is pretty nice. I would definitely recommend anyone to get Chase Reviewed on: 17th April 2025

Easy to manage and great customer service

Easy to manage and great customer service Reviewed on: 17th April 2025

Easy and simple transaction.

Easy and simple transaction. Very good service Reviewed on: 17th April 2025

I love the banking experience of Chase

I love the banking experience of Chase Reviewed on: 17th April 2025

Great savings, cashback and rewards card

I like how easy the app is to use and the good cashback deals. I originally opened it just for the cashback but now I’m using it for the savings account and round up of savings to further stretch my money. Reviewed on: 17th April 2025

Provided high-quality customer service by assisting...

Provided high-quality customer service by assisting clients with banking inquiries, resolving issues efficiently, and promoting Chase Bank’s financial products and services. Reviewed on: 17th April 2025

A very intuitive and simple way to interact with the...

A very intuitive and simple way to interact with the app and integrate it in my financial portfolio. It offers me the specific tools I need in using the bank’s services and the benefit of easy access to my account and managing it for my purpose. Reviewed on: 17th April 2025

Amazing customer service

Amazing customer service via the app. Responses are instant and you can ask anything rather than being guided through optional questions. really easy to use app aswell. Reviewed on: 17th April 2025

I receive notifications when I receive or spend money.

I receive notifications when I receive or spend money. I get a reminder the day before money is due to leave my account. Earning cashback and using roundups means I save a bit extra without trying. So easy to open the account and associated savings spaces that I earn interest on. Reviewed on: 17th April 2025

Easy online banking.

Easy online banking. Good accessible platform. Reviewed on: 17th April 2025

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