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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Amazing so easy to use great incentives

Amazing so easy to use great incentives Reviewed on: 17th April 2025

I have used so many banks but chase is the best with...

I have used so many banks but chase is the best with every aspects Reviewed on: 17th April 2025

Easy and quick to setup the current account

Really easy to setup and the App is very user friendly Reviewed on: 17th April 2025

Chase provides excellent debit card with no aboard f...

Chase provides excellent debit card with no aboard fee, great designed mobile banking provides excellent experience. Reviewed on: 17th April 2025

Easy switch, great cash back and introductory intere...

Easy switch, great cash back and introductory interest rates Reviewed on: 17th April 2025

great service & expertise

Very good service, instant replies to anything you require assistance on. Always accommodating and have great expertise advice & rang of products. Reviewed on: 17th April 2025

Rewards .

I love the rewards for grocery purchases. Reviewed on: 17th April 2025

Locked account

Took weeks to solve and unlock my locked account. Locking for no reason Reviewed on: 16th April 2025

Expensive rates

Their rates have gotten very expensive lately. Not the best bank that they were before. Reviewed on: 16th April 2025

Great app.

Great app. Shame Cashback has been cut back. Reviewed on: 15th April 2025

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