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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Chase 2025

A very simple App to use with loads of great features. I have now earned £500 cashback since I opened my account. Customer service is instant and very responsive. Very impressive bank. Reviewed on: 4th April 2025

Simple to operate, easy and reliable.

Simple to operate, easy and reliable. Never had a problem Reviewed on: 3rd April 2025

Very easy to use and very good service

Very easy to use and very good service Reviewed on: 3rd April 2025

A great bank

I have been with Chase for a few years now and am very satisfied with the app, the benefits and their staff on live chat are human. Reviewed on: 3rd April 2025

Excellent Online Current Account

Excellent account; great opportunities for cash back; easy to move money between Chase accounts and transfer to other personal accounts we have and paying others. All made simple with the Chase app which is really easy to use and helpful in managing my money. Reviewed on: 2nd April 2025

So many great features

I love the 1% cash back feature as it allows you to make back little bits on every spend, and that feels very rewarding. Also the round up feature on everything you spend is an easy way to save that doesn’t feel noticeable on your current account, so you can spend and save without even noticing. Reviewed on: 2nd April 2025

Easy to use banking app, great rates and features s...

Easy to use banking app, great rates and features such as easy transfers and keeping an eye on your spending easily. The app loads easily and is usef friendly. Reviewed on: 2nd April 2025

A gold-standard mobile app...

A gold-standard mobile app that's easy to navigate with near instant notifications of incoming and outgoing payments. Reviewed on: 2nd April 2025

Best bank ever.

Best bank ever...very fast ...excellent team ...excellent card abroad... Reviewed on: 2nd April 2025

User friendly space.

It's very easy to view my account online and to transfer to others too. I love the format and user friendly space it provides making it simple to manage my money. Reviewed on: 2nd April 2025

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