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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great customer services .

Great customer services and fraud department. Reviewed on: 16th February 2026

The Chase App is the best!

The Chase App is the best, it really is, and the customer service is always fantastic. Reviewed on: 16th February 2026

very helpful when calling through the app to Chase t...

very helpful when calling through the app to Chase to sort out problem and easy to understand which is most important when wanting to know the answer without delay or misunderstanding. Reviewed on: 16th February 2026

A couple of times ive had attempted scam trying to t...

A couple of times ive had attempted scam trying to take money, chase alerted me to the fact put a stop on my account and contacted me, thank you Chase Reviewed on: 16th February 2026

Travel money

I love the fact that I can use it abroad and get cash back. It makes travelling so easy. Reviewed on: 16th February 2026

Top class service

Top class customer service. The app is brilliant. The rates are the best around. Way better than any bank I have previously used. Chase are THE BEST. Reviewed on: 16th February 2026

The best bank!

Customer service is amazing! The apps interface is seamless and easy to use. The bank features abroad are perfect. My money alway feel secure Reviewed on: 16th February 2026

I’ve had a great experience with this online bank.

I’ve had a great experience with this online bank. The app is intuitive and reliable, making banking simple and convenient from anywhere. Customer support is responsive and helpful whenever I’ve needed them. I feel secure and confident managing my finances here—highly recommend Reviewed on: 16th February 2026

Chase goes well

I’m pleased with my Chase accounts and the service that I’ve received Reviewed on: 16th February 2026

Great facilities and rewards.

Great facilities and rewards. Easy to use app and wide variety of services available to me. Reviewed on: 16th February 2026

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