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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy rewards for online banking.

Good cash back options and although the deal isn’t as good as it was it’s still worth having, plus I like the product. Reviewed on: 16th February 2026

Great app and very user friendly.

Great app and very user friendly. Nice to see funds and easy to move stuff around. Reviewed on: 16th February 2026

The most easy to use banking app.

The most easy to use banking app. I know within seconds about transactions on my account. Simple safe , reassuring, exactly how I need my banking to be. Reviewed on: 16th February 2026

Good service.

Good service. When I have experienced any issues, I have been able to chat through the apps to someone. Reviewed on: 16th February 2026

Never had any issues to date.

Never had any issues to date. Happy with the service all in all Reviewed on: 16th February 2026

Great and easy to use.

Great and easy to use. Great for putting away with the roundabout Reviewed on: 16th February 2026

Easy and straight forward

Easy to use and good round up and reward options Reviewed on: 16th February 2026

Great customer services .

Great customer services and fraud department. Reviewed on: 16th February 2026

The Chase App is the best!

The Chase App is the best, it really is, and the customer service is always fantastic. Reviewed on: 16th February 2026

very helpful when calling through the app to Chase t...

very helpful when calling through the app to Chase to sort out problem and easy to understand which is most important when wanting to know the answer without delay or misunderstanding. Reviewed on: 16th February 2026

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