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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Difficult to understand the customers person who I s...

Difficult to understand the customers person who I spoke to and also wants happy with the money coming out from a different account I set up. Reviewed on: 16th February 2026

It’s just the best account

It’s just the best account, app is really user friendly Reviewed on: 16th February 2026

Good rates and great customer service

Good rates and great customer service Reviewed on: 16th February 2026

Good experience

Good experience, Better before when they used to give a better savings rate plus better before when cashback on everyday spending was allowed for more products and services Reviewed on: 16th February 2026

Brilliant App.

Brilliant App. Really easy to move money between the savings and current account. Great all round account. Reviewed on: 16th February 2026

Good that you can earn cashback on shopping and on f...

Good that you can earn cashback on shopping and on fuel for the car Reviewed on: 16th February 2026

Very easy to use, good interest rate & rewards

Very easy to use, good interest rate & rewards Reviewed on: 16th February 2026

Great exchange rate when abroad .

Great exchange rate when abroad . Easy account to operate online Reviewed on: 16th February 2026

Chase online banking the best bank

Time being with chase my growth with online banking has grown. Accessibility is customer friendly especially for some one who struggles with online. I confidently handle online banking by using this company as an elder user of the service. Wish everyone I know had this account with easy to use service and options. To save and create accounts Reviewed on: 16th February 2026

Brilliantly simple app

The introductory interest offers are really great, but the reason I stay with Chase after those have expired is because the app is just so easy to navigate and has tons of useful information in there that is really helpful with my day-to-day banking needs. Reviewed on: 16th February 2026

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