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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

ideal start, opened last month great app

ideal start, opened last month great app Reviewed on: 17th April 2025

Very happy with how easy it was to set up and use th...

Very happy with how easy it was to set up and use the accounts, the rounding up and cash back are great features Reviewed on: 17th April 2025

App is so easy to use.

App is so easy to use. Able to schedule payment in advance easily Reviewed on: 17th April 2025

I like chase because it gives me 1% cash back on my...

I like chase because it gives me 1% cash back on my daily spending. It has message and phone to speak to on the app if I need help on anything 24/7 which is much better then going to branch. Reviewed on: 17th April 2025

Super experience, nice application easy to use the...

Super experience, nice application easy to use the application and easy to send money to different ppl Reviewed on: 17th April 2025

Easy to set up.

Easy to set up. No experience of customer service yet ! Reviewed on: 17th April 2025

Never had an issue always up to date and ahead of th...

Never had an issue always up to date and ahead of the competition Reviewed on: 17th April 2025

Great service!

Great service! I have never had an issue with Chase. Their technology is first rate! Reviewed on: 17th April 2025

Reliable, Quick and Safe

I’ve had a great experience with Chase Bank. Their customer service is friendly and helpful, both in-branch and over the phone. The mobile app is easy to use and packed with useful features like mobile check deposit and real-time alerts. I also appreciate the wide availability of ATMs and branches. Overall, Chase makes banking convenient and reliable. Reviewed on: 17th April 2025

Chase have changed my outlook on how a current accou...

Chase have changed my outlook on how a current account should work. Reviewed on: 17th April 2025

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