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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

App so easy to use

App so easy to use, able to move money between accounts instantly. Reviewed on: 12th March 2025

Great bank, good app...

Great bank, shame the cashback is becoming more limited but to be expected in this day and age. Savings are nothing to shout home about but the customer service is 10/10. Reviewed on: 12th March 2025

1% cash back

1% cash back that is a very good reward compare to other banks Reviewed on: 12th March 2025

Cashback for spending is being cut back

Cashback for spending is being cut back, which is disappointing. Reviewed on: 11th March 2025

By far the most straightforward online account. .

Easy process to obtain current account. Easy to navigate app. All round great x Reviewed on: 11th March 2025

Seamless banking with excellent customer support and...

Seamless banking with excellent customer support and experience. There is no waiting time, you get attended to promptly. The best banking services by a mile. Reviewed on: 11th March 2025

Great account.

Great account. So intuitive it looks after itself! Reviewed on: 11th March 2025

Gives me everything I need and when I need it.

Gives me everything I need and when I need it. Reviewed on: 11th March 2025

Best bank

Easy to navigate in the account and you get interest each month brilliant Reviewed on: 11th March 2025

Chase current account

easy to use and provides notifications to alert you of spending which is helpful. The card has the new safety features of not displaying the card number, offering the account holder further reassurance. Reviewed on: 11th March 2025

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