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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

App very easy to use, debit card can be used abroad...

App very easy to use, debit card can be used abroad without fees - very convenient Reviewed on: 5th March 2025

Good bank

I like chase current account because it gives me a good and easy way to manage my money. I can move it in and out of savings easily and the app is visually good looking. I earn cashback on purchases which make me happy. Reviewed on: 5th March 2025

Love the app, easy to use and find your way around,...

Love the app, easy to use and find your way around, communication is excellent Reviewed on: 5th March 2025

Had my Chase account a few years, initially I was re...

Had my Chase account a few years, initially I was reffered and then reffered others to gain rewards in cash, I actually carried on using the account as my spending account, recieveing cash back on my shopping, and save the change is also great. The banking app is v easy and simple to use. Used card when abroad with no charges and a really good rate. I won't be leaving chase anytime soon. Reviewed on: 5th March 2025

Easy control

Chase is an easy way to control your money. Easy to transfer.Top class. Reviewed on: 5th March 2025

Good Customer Service

Quick response from the customer service Reviewed on: 5th March 2025

Best bank app I have used so easy...

Best bank app I have used so easy and simple Reviewed on: 5th March 2025

Great products and very easy app to use.

Great products and very easy app to use. Reviewed on: 5th March 2025

I use this account for holidays, it’s excellent - in...

I use this account for holidays, it’s excellent - instant conversion on account, so know exactly how much I have in my account. Reviewed on: 5th March 2025

Disappointing changes to Chase current account

Chase Bank’s current account was very good but they no longer pay interest on it and are changing the Cashback offering so that it only applies to a very small pool of purchases. Reviewed on: 5th March 2025

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