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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48983 reviews)

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4.94

Based on 48,983 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Account has some good features and app is easy to use. Account has some good features and app is easy to use. Would recommend to anyone. Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48983)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Good interest rates, Good app and easy to move money

Good interest rates, Good app and easy to move money Reviewed on: 5th March 2025

The best, customer focused bank.

I am kept up to date with items that relates to me, not bombarded by marketing emails. I receive interest on my current account and a better than average interest rate on my savings. I have only been in touch with customer service once and my query was resolved effectively. Reviewed on: 5th March 2025

Quick response

When I had a problem I had a quick response from Chase and it was soon resolved Reviewed on: 5th March 2025

I have loved being a part of chase bank.

I have loved being a part of chase bank. I love the cash back and the ability to do round up! I've saved a lot of money doing this. Also, the staff on chat are really friendly and easy to understand. When I needed to change my name they did so quickly and kept in communication with me. The banking app is easy to use and money transfers quickly. Reviewed on: 5th March 2025

Good Follow Up

In case of any query, the customer service has good follow up. Reviewed on: 5th March 2025

Great bank account

I like the 1% cash back on most of my spending and the linked round-up savings. I also found it useful to have free overseas spending while on holiday. There have been very few problems with my bank account so I have rarely contacted the customer service team, but when I did they were well informed and happy to explain things and deal with issues quickly. Reviewed on: 5th March 2025

Is very good for getting cash back

Is very good for getting cash back Reviewed on: 5th March 2025

Efficient services always provided.

Efficient services always provided. Absolutely love the fact, there are no fees on international transactions. Also attractive savings rates Reviewed on: 5th March 2025

Chase Bank UK: A Modern Digital Banking Experience

**Chase Bank UK Review** Chase Bank UK offers a sleek mobile banking experience with no monthly fees and a rewarding 1% cashback on spending. Its easy-to-use app and competitive savings rate make it appealing. However, it lacks branch access, and cash deposits aren’t supported. Overall, a great choice for digital banking, but not ideal for those needing in-person services. Reviewed on: 5th March 2025

I use Chase as my everyday spending account as I get...

I use Chase as my everyday spending account as I get 1% cash back if I deposit enough the previous month to qualify. It also rounds up my transactions and gives me a good interest rate on the rounded up amounts. I have always been able to contact Chase and get a quick response and am very happy with the service I get. Reviewed on: 5th March 2025

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