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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

The best - no notes no comments.

The best - no notes no comments. Love the app Reviewed on: 3rd March 2025

Mostly great!

Always really helpful, but would like to see a desktop version of the app just for ease of access if I lost my phone. Reviewed on: 3rd March 2025

Excellent service with speedy Communications

Had a very positive experience ever since joining, had some issues with payments which were quickly resolved through the in built chat feature which I was very appreciative of Reviewed on: 3rd March 2025

Chase is very easy to use, keeps you updated and rew...

Chase is very easy to use, keeps you updated and rewards you Reviewed on: 3rd March 2025

Chase has been a great bank to be connected to with...

Chase has been a great bank to be connected to with plenty of good services. I do not have many bad things to say overall. Reviewed on: 3rd March 2025

Excellent current account with great app.

Excellent current account with great app. Reviewed on: 3rd March 2025

Cash ack and Easy to Use

Easy to set up, easy to use, cash back. Whats not to like? Reviewed on: 3rd March 2025

Brilliant for abroad, brilliant for here and brillia...

Brilliant for abroad, brilliant for here and brilliant for achieving saving goals. Reviewed on: 3rd March 2025

Great savings rates but poor on sustainability

Great service and savings rates. However very poor on sustainability, they invest money in fossil fuels which is a bad thing Reviewed on: 3rd March 2025

Welcome for new customers

Excellent transfer service for new customers with clear information of transfer progress, subsequent statements clear and informative Reviewed on: 3rd March 2025

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