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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Chase bank is the best bank in uk.

Chase bank is the best bank in uk.The Chase UK bank current account is the best.Thank you. Reviewed on: 3rd March 2025

Easy to bank with them and receive replies to enquiries

Easy to bank with them and receive replies to enquiries Reviewed on: 3rd March 2025

Chase is an amazing bank!

Chase is an amazing bank!.. their customer service is one that is top tier and i havent experienced eslewhere. they are incredible1 Reviewed on: 3rd March 2025

Easy & straightforward to use

Easy & straightforward to use, all money matters easily dealt with on the app, & transactions happen very quickly. Love the opportunity to get 1% back each month on most spending. Reviewed on: 3rd March 2025

Excellent

Chase customer service is excellent and app is so easy to use, nice interest rates too Reviewed on: 3rd March 2025

I trust them to look after my money!

I have been surprised when Chase have phoned me to query strange transactions and are absolutely on the case and quick to notice anything untoward with my account. When I have needed to query a transaction or something else, they are really quick to respond and always knowledgeable. Absolutely great service. Reviewed on: 3rd March 2025

Interest Bonuses

Nice little perks to add a bit of interest Reviewed on: 3rd March 2025

Brilliant service and all round great bank to use, I...

Brilliant service and all round great bank to use, I would definitely recommend to friends and family Reviewed on: 3rd March 2025

Excellent!!!

Everything is so easy from setting up the account to every day use. Reviewed on: 3rd March 2025

Chase bank is easy to use and the customer service i...

Chase bank is easy to use and the customer service is 10/10 for me Reviewed on: 3rd March 2025

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