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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Just Great.

Absolutely have no issues with Chase, suberb round up system which i see no other doing, brilliant to use abroad, security on card is a great idea.Just an alround brilliant account. Reviewed on: 3rd March 2025

excellent customer service

excellent customer service and well-designed interface of app Reviewed on: 3rd March 2025

Easiest to use online banking ever!

Since joining Chase, its been so easy to use and track my current account ins/outs and its by far the best online bank I've ever used, plus they have lots of great rewards and interest savings on all accounts. Reviewed on: 3rd March 2025

Great incentive of 1% cash back on spending.

Great incentive of 1% cash back on spending. Friendly and helpful customer service. Reviewed on: 3rd March 2025

App is brilliant and easy to use .

App is brilliant and easy to use . Help line is very efficient and knowledgeable. Best bank I have ever used Reviewed on: 3rd March 2025

Easy to use app

Easy to use app. Instant transfer of money to other banks and people. Reviewed on: 3rd March 2025

Chase have provided me with a great bank account so...

Chase have provided me with a great bank account so far, the app is simple and informative. my card came within a couple of days too - super impressed and only wish i'd have signed up sooner Reviewed on: 3rd March 2025

New way to bank

Very professional service excellent easy to use App brilliant communication regarding services and products Reviewed on: 3rd March 2025

Efficient customer service

Efficient customer service through the app, very fast responses and nothing is too much trouble. No need to spend time on the phone - can’t fault it. Reviewed on: 3rd March 2025

Good simple to use app, even for a pensioner

Good simple to use app, even for a pensioner Reviewed on: 3rd March 2025

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